Insurance is a promise: our claims service is where we keep it.
Some carriers fall short: clients feel it, brokers are embarrassed by it.
Euclid’s difference: an empowered, in-house claims team operating under the Euclid Claims Charter.
Ambitious and transparent standards to ensure we don’t fall short.
“I really like the look of your Claims Proposition. It’s straightforward and refreshing.”
– Claims Director, London
“It certainly is a fantastic offer to the industry.”
– Claims Manager, London
We set out below a list of standards that Euclid and its capacity providers have at the forefront of their mind when managing Euclid’s claims portfolio. Whilst there may be good reasons why such timeframes cannot always be met, by aspiring to meet these targets whenever practicable, this should maximise the prospects of fair claims handling and service excellence:
Introducing Euclid Insights: a series of short thought pieces from Euclid and its expert claim partners.
OCTOBER 2025
James Sterling & Mike Newham dip into the rapidly evolving and frequently misunderstood world of private credit, including the opportunity it presents to the FI insurance market.
SEPTEMBER 2025
With the next UK Solicitors renewal season pending on 30 September, James Sterling & Sam Moore take a look at the contentious issue of Aggregation.
James Sterling, Claims Counsel at Euclid, has 20 years experience working within the UK Company & Lloyd’s insurance markets in a variety of claims handling, claims manager, head of claims and transformation roles. James has extensive FINPRO portfolio expertise (all major global territories), plus wider cross-class, leadership and transformation experience. James has also served as Chair of the LMA FIPI Claims Committee, been a solicitor at CMS and was educated at Oxford University.
